Insurance and Payment


Oregon Patients: Do You Take My Insurance?

We are able to apply for insurance payment for patients who have an Oregon health insurance plan and who will be located in Oregon at the time of the visit. Please contact our staff to discuss our contracted plans and your billing options.

Individual policies vary. Contact your insurer to confirm your policy benefits and contracted providers.

Copays are due at the time of service. A fee deposit may be due at the time of service if you have a non-contracted plan, an out-of-state plan, Medicare secondary, or an unmet deductible. Please ask our staff for details.

We are not able to bill Medicare, OHP/Medicaid, Tricare, Workers Compensation, Kaiser, or Veteran’s Administration (VA) plans. However, we do offer a prompt payment discount.

Oregon Patients: What Services Does Insurance Cover?

Commercial insurance plans and FSA/HSA accounts generally cover consult fees, diagnostic lab tests and imaging, and prescriptions. Commercial insurers vary in their coverage of compounded prescriptions. HSA or FSA accounts also cover nutritional testing, supplements, and functional medicine lab tests. Medicare, Tricare, and VA do not cover diagnostic tests and prescriptions ordered by a naturopathic physician. However, we can provide a courtesy request to your oncologist or primary care physician to order these services. For many lab tests, we can also offer access to significantly discounted cash-pay lab services.

California Patients: What Are My Payment Options?

Payment is due at the time of service. By request, we can provide a superbill. Some patients choose to submit this superbill to their health insurer for reimbursement. We regret that we are not able to provide insurance billing services for patients who either have a California health insurance plan or who are located in California at the time of the consult.

Dr Neubauer is a licensed naturopathic doctor in California and a licensed naturopathic physician in Oregon. Any use of the word “physician” on this website or our office forms refers to Dr Neubauer’s Oregon physician license.

I’m Paying Cash. What Do Your Services Cost?

Visits are billed based on the medical complexity and time involved. We use the same coding system (CPT) that your family doctor uses. Patients who pay at the time of service receive our discounted prompt payment bonus rate. Medical procedures, extended visits, and supplements are available at additional cost.

What Forms Of Payment Do You Accept?

We accept major credit cards, HSA and FSA credit cards, cash, and local Oregon checks. Checks must have an imprint with the account holder’s full name and local Oregon address. If paying with a check, please also provide a valid driver license or other government-issued photo ID.