Contact

COVID-19 UPDATE.

We are here for you in this challenging time.

To protect our patients, we are serving patients via telemedicine during the COVID-19 public health emergency. Video visits are available through Doxy.me, a HIPAA-compliant system that is used by thousands of medical practices nationwide.

Access Doxy.me here: https://doxy.me/drneubauer

Video consults are billable with most insurance plans for patients in Oregon. Ask our staff for details.

Office hours are Monday-Friday 9-5. Cascade Cancer Care staff can assist over the phone, via Patient Passport, and by email. We can fill orders by mail, FullScript online dispensary, or entryway pickup. Please speak with our staff before visiting to pickup items. Our medical assistants are available for limited in-office visits for injections or physical medicine services by appointment only. Please no office walk-ins at this time.

Rest assured, we are monitoring this developing situation closely and are following national and state health guidelines. We continue to sanitize the office frequently according to CDC standards. We are prepared to navigate through these challenging circumstances with your safety and peace of mind at the forefront of everything we do. Thank you for your support and trust. Please do not hesitate to contact us if you have additional questions or concerns.

Tel: 541-323-3833
Fax: 541-797-7740

Main Office and Mailing Address: 403 NE Franklin Ave, Bend, OR, 97701

Partner Clinic: Bend Memorial Clinic Oncology, 1501 NE Medical Center Dr, Bend, OR, 97701

  • Main Office Services:
    • All patient care coordination, scheduling, procedures, and dispensary. Office hours Monday-Friday 9am-5pm.
    • Consults on Tuesday, Wednesday, and Thursday.
    • Limited wheelchair accessibility. For your safety and comfort, please call first for access assistance.
    • In observance of holidays, we will close on: November 28-29, December 25, and January 1st. On Friday 12/13, the office will be open from 9am-1pm only.
  • BMC Partner Clinic Services:
    • Consults on Mondays.
    • Please contact our main office for all other services. No patient care coordination or dispensary at this location.
    • BMC Oncology is in the main BMC eastside building across the street from St Charles hospital. The oncology department is in area 10, just past urgent care.
    • Full wheelchair accessibility.

We welcome many commercial insurance plans and some Medicare Advantage plans. We are not contracted with Medicare, Medicare supplementals, OHP, VA, or Tricare.

Current patients can use our patient passport to securely communicate with us and access healthcare records.